{"id":1469,"date":"2019-03-28T07:21:13","date_gmt":"2019-03-28T07:21:13","guid":{"rendered":"https:\/\/uit.seera.sa\/en\/?page_id=1469"},"modified":"2019-06-18T14:51:30","modified_gmt":"2019-06-18T10:51:30","slug":"sourcing-fulfilment","status":"publish","type":"page","link":"https:\/\/uit.seera.sa\/en\/sourcing-fulfilment\/","title":{"rendered":"Sourcing &#038; Fulfilment"},"content":{"rendered":"<div class=\"header-banner-wrapper inner-page pattern-rest\">  <div class=\"page-banner is-image-banner grid-x align-middle\">\t<div class=\"banner-image\" style=\"background-image: url(https:\/\/uit.seera.sa\/wp-content\/uploads\/2019\/04\/Centre-of-Excellence.jpg);\">\t  <div class=\"grid-container\">\t\t<div class=\"grid-x\">\t\t  <div class=\"banner-image-content\">\t\t\t\t\t<h1>Sourcing &#038; Fulfilment<\/h1>\t\t  <\/div>\t\t<\/div>\t  <\/div>\t<\/div>  <\/div><\/div>\n\n\n<div class=\"page-intro-wrapper\">      <div class=\"grid-container grid-container-smaller\">      \t<div class=\"grid-x align-middle\">          <div class=\"cell large-6\">            <p>One hub unites our expertise, and leverages the unique buying power of Seera, to source and fulfil products and services for our travel and tourism brands \u2013 ensuring outstanding omni-channel customer experiences across our Group.<\/p>          <\/div>          <div class=\"cell large-6\">            <div class=\"btn-group vertical-group\"><a class=\"cta-btn cta-btn-filled\" href=\"https:\/\/uit.seera.sa\/en\/contact\/\">Get in touch<\/a><a class=\"cta-btn cta-btn-bordered border-primary\" href=\"https:\/\/www.youtube.com\/watch?v=zrNd5y7pspg&#038;t=3s\" target=\"_blank\" >Watch <\/a>\t\t\t<\/div>          <\/div>        <\/div>      <\/div>   <\/div>\n\n\t<div class=\"single-row-title-text-wrapper\">      <div class=\"grid-container grid-container-smaller\">        <h2>Central to our vision. Fulfilling for our customers.<\/h2>\n\n<p class=\"wp-block-paragraph\">Our group sourcing &#038; fulfilment is managed centrally through our <strong>Centre of Excellence (CoE)<\/strong> which manages contracting and communications with external partners including airlines, hotels and other travel services. The CoE serves Seera by streamlining all processes to improve operational efficiency and, as one centralised hub, it leverages our Group\u2019s scale to secure the best rates, products and solutions in the Travel and Tourism industry.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>One central sourcing team <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our experienced team delivers the sourcing function across the network of our <strong>Consumer Travel, Travel Management and Hajj &#038; Umrah <\/strong>brands. The team manages end-to-end negotiations and contracts with all of our suppliers across the globe \u2013 from international airlines, charter services, scheduled services, private aviation and GDS companies, to all the non-air services such as international hotel chains, serviced apartments, car rental, cruises and tour operators, travel insurance services, exhibitions and conferences, and many more.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>One central fulfilment team<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our <strong>Centre of Excellence<\/strong> team ensures that every single booking is managed and fulfilled to our highest standards. This includes various support operations, such as issuing air tickets or cancellations and refunds, or any other modifications according to the customer\u2019s requests, to ensure their satisfaction. The CoE also handles hotel reservations management and many other services that may require modifications or cancellations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"> <strong>Paving our future<\/strong><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Looking ahead, our<strong> Centre of Excellence<\/strong> will continue to guarantee providing the best services and operational support to all our travel brands, using data-driven insights to serve the group vision and strategic goals. As we continue to invest in technology, our capacity to accommodate the needs of our travel brands will only continue to grow and evolve. The goal? To further empower travel opportunities for all our customers. <br><\/p>\n\n      <\/div>    <\/div>\n\n\n\n\n\n<div class=\"listing-layout-wrapper pos-reset\">    <div class=\"grid-container grid-container-smaller\">        <h2>Discover more<\/h2>        <div class=\"grid-x grid-margin-x\">            <div class=\"cell large-4 medium-4\">                <a href=\"https:\/\/uit.seera.sa\/en\/about\/vision-purpose\/\">                    <div class=\"listing-box\">                        <div class=\"listing-img\"><img loading=\"lazy\" decoding=\"async\" width=\"850\" height=\"382\" src=\"https:\/\/uit.seera.sa\/wp-content\/uploads\/2019\/04\/Vision-850x382.jpg\" class=\" wp-post-image\" alt=\"Vision\" \/>                        <\/div>                        <div class=\"listing-content\">                            <h4 class=\"listing-title\">Vision &#038; Purpose<\/h4>                            <p>Our recent transformation represents our determination to open up the opportunity of travel by connecting cultures.<\/p>                        <\/div>                    <\/div>                <\/a>            <\/div>            <div class=\"cell large-4 medium-4\">                <a href=\"https:\/\/uit.seera.sa\/en\/brands\/almosafer\/\">                    <div class=\"listing-box\">                        <div class=\"listing-img\"><img loading=\"lazy\" decoding=\"async\" width=\"850\" height=\"382\" src=\"https:\/\/uit.seera.sa\/wp-content\/uploads\/2019\/04\/almosafer-850x382.jpg\" class=\" wp-post-image\" alt=\"Almosafer\" \/>                        <\/div>                        <div class=\"listing-content\">                            <h4 class=\"listing-title\">Almosafer<\/h4>                            <p>Connecting today\u2019s travellers to their world with smart and seamless travel solutions.<\/p>                        <\/div>                    <\/div>                <\/a>            <\/div>            <div class=\"cell large-4 medium-4\">                <a href=\"https:\/\/uit.seera.sa\/en\/brands\/mawasim\/\">                    <div class=\"listing-box\">                        <div class=\"listing-img\"><img loading=\"lazy\" decoding=\"async\" width=\"850\" height=\"382\" src=\"https:\/\/uit.seera.sa\/wp-content\/uploads\/2019\/04\/Mawasim1-850x382.jpg\" class=\" wp-post-image\" alt=\"Mawasim\" \/>                        <\/div>                        <div class=\"listing-content\">                            <h4 class=\"listing-title\">Mawasim<\/h4>                            <p>Providing complete Hajj &#038; Umrah services for once-in-a-lifetime experiences.<\/p>                        <\/div>                    <\/div>                <\/a>            <\/div>        <\/div>    <\/div><\/div>\n\n\t<div class=\"single-row-title-text-wrapper\">      <div class=\"grid-container grid-container-smaller\">        <h2><\/h2>      <\/div>    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Uniting our expertise and technology to directly source the best deals and guarantee outstanding customer experiences across our Group.<\/p>\n","protected":false},"author":28,"featured_media":2723,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1469","page","type-page","status-publish","has-post-thumbnail","hentry"],"featured_image_urls_v2":{"full":["https:\/\/uit.seera.sa\/wp-content\/uploads\/2019\/04\/Centre-of-Excellence.jpg",1920,1080,false],"thumbnail":["https:\/\/uit.seera.sa\/wp-content\/uploads\/2019\/04\/Centre-of-Excellence-150x150.jpg",150,150,true],"medium":["https:\/\/uit.seera.sa\/wp-content\/uploads\/2019\/04\/Centre-of-Excellence-300x169.jpg",300,169,true],"medium_large":["https:\/\/uit.seera.sa\/wp-content\/uploads\/2019\/04\/Centre-of-Excellence-768x432.jpg",768,432,true],"large":["https:\/\/uit.seera.sa\/wp-content\/uploads\/2019\/04\/Centre-of-Excellence-1024x576.jpg",1024,576,true],"1536x1536":["https:\/\/uit.seera.sa\/wp-content\/uploads\/2019\/04\/Centre-of-Excellence.jpg",1536,864,false],"2048x2048":["https:\/\/uit.seera.sa\/wp-content\/uploads\/2019\/04\/Centre-of-Excellence.jpg",1920,1080,false],"hoc-featured-post":["https:\/\/uit.seera.sa\/wp-content\/uploads\/2019\/04\/Centre-of-Excellence-720x898.jpg",720,898,true],"hoc-post":["https:\/\/uit.seera.sa\/wp-content\/uploads\/2019\/04\/Centre-of-Excellence-850x382.jpg",850,382,true],"hoc-media":["https:\/\/uit.seera.sa\/wp-content\/uploads\/2019\/04\/Centre-of-Excellence-83x119.jpg",83,119,true],"hoc-gallery":["https:\/\/uit.seera.sa\/wp-content\/uploads\/2019\/04\/Centre-of-Excellence-936x532.jpg",936,532,true],"hoc-sub-page":["https:\/\/uit.seera.sa\/wp-content\/uploads\/2019\/04\/Centre-of-Excellence-443x275.jpg",443,275,true],"hoc-ring-image-big":["https:\/\/uit.seera.sa\/wp-content\/uploads\/2019\/04\/Centre-of-Excellence-786x810.jpg",786,810,true],"hoc-ring-image-small":["https:\/\/uit.seera.sa\/wp-content\/uploads\/2019\/04\/Centre-of-Excellence-480x494.jpg",480,494,true]},"post_excerpt_stackable_v2":"<p>Uniting our expertise and technology to directly source the best deals and guarantee outstanding customer experiences across our Group.<\/p>\n","category_list_v2":"","author_info_v2":{"name":"Admin","url":"https:\/\/uit.seera.sa\/en\/author\/admin\/"},"comments_num_v2":"0 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sourcing &amp; 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